Corporate Governance

The good-governance types take aim at Home Depot

By blackhedd Posted in Comments (4) / Email this page » / Leave a comment »

We're just coming out of another busy proxy season in corporate America. Retailing giant Home Depot (HD) just completed their annual meeting in Atlanta. Now HD has been notorious for honking off shareholders over the last half-dozen years, so they definitely had some improving to do.

HD have taken the positive and necessary step of showing ex-CEO Bob Nardelli the door (which didn't hit him on his way out). But four of HD's directors are due to age out this year too. Who will replace them is an interesting question. Disclaimer: I own HD stock.

Look out below when you hear a reporter say something like this:

...Home Depot has a chance to become a strong model for corporate governance in the next year, when four of its 11 board members are due to step aside because of age limits.

Read on...

The bete-noir of the retailing business, of course, is Wal-Mart (WMT, headquartered in Bentonville, AK). But as a large publicly-owned enterprise, HD gets its share of attention from the shareholder peanut gallery. Check this comment:

"The model on how to run a great business, how to run a great board is there," said Paul Lapides, director of the Corporate Governance Center at Georgia's Kennesaw State University. He said Home Depot set a high standard for good governance in its early years.

Now let's be quite clear that under the arrogant and none-too-effective Nardelli, HD had been a textbook example of how not to run a public company. In fact, Nardelli was the only one of HD's directors to even attend last year's annual meeting. That's quite a thumb in the eye to the rank-and-file ownership.

And of course, the debacle of Nardelli's botched pay arrangements touched off the latest paroxysm of mass-media insanity over so-called fat-cat CEOs.

As is typical with organizations, troubles like this tend to put you in a penitential mood, where you face the temptation to make up for past sins and improve your PR by doing goofy stuff, like apologize for things your ancestors did. (And occasionally by paying off professional shakedown artists from the poverty industry.)

Thus I predict that HD will find it difficult to resist the calls to elect four new directors this year that will polish the company's "good citizenship" cred:

While experts in retailing, mergers and other business disciplines can serve Home Depot well, the retailer would benefit if new directors possessed more intangible qualities, [said a headhunter for directors and a labor-union representative].

Well, no, I don't necessarily think so. I'm reminded of the invaluable T. J. Rodgers, CEO of Cypress Semiconductor, one of the extremely few out-of-the-closet conservative Republicans among the ranks of big-business leadership. Once he was asked why all of his directors were old white men, or something to that effect. If I recall correctly, he dictated his reply into a little recording machine while simultaneously driving his Jag home from the office. Legend has it that he left angry teeth marks in the little device as he jammed it into his mouth to shift gears.

The substance of his response was that a company benefits the most from directors that are highly educated businesspeople, knowledgeable about the industry, and most importantly, with either CEO-level experience of their own, or with established credentials as leading change agents.

Having direct experience on both sides of the boardroom table (as a senior manager and as a director) I'll be the very first guy in any room to jump up and say how important it is to have independent directors. The CEO and the CFO need people in the room who won't yes him, and who will always call him out when he says or does anything stupid. That means people who are not only tough-minded and strong-willed, but who have been there.

If that means they'll largely be businesspeople of a certain age, I'll take it, no problem.

But for people to be suggesting that HD needs directors who bring "more intangible qualities" to the task of representing shareholders' interests suggests clearly that another agenda is at work. Namely, one that is predictably congruent with the priorities of the political Left. Namely, one that loads so many extraneous "social" priorities onto business management that their focus on global competitiveness is attenuated. And namely, one that you will hear more and more of as the Democrats gear up to take back the White House.

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Corporate Governance 4 Comments (0 topical, 4 editorial, 0 hidden) Post a comment »

Thank you for this excellent bit of analysis and insight. It is amazing to me the way upside-down thinking continues its assault, penetrating so many areas of our lives and culture- From the board room to the classroom.

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"Grant what Thou commandest, and command what Thou dost desire." -Augustine

As an active trader, when I hear 'enlightened corporate governance', 'social stewardship' or other such nonsense in an earnings call, I think sell (or short) the stock. I'm right far more often then I'm wrong.

HD's problems began when they didn't recognize the importance of the service side of their retail business. The initial cadre of floor workers at HD could answer your questions as well as direct you to the appropriate product. These retired and semi-retired plumbers, electricians etc were replaced by cheaper hourly workers without similar expertise. Nardelli and his spreadsheet czars cut costs but also cut an essential element of their business. Now, I go to my local lumber yard for higher quality product at only slightly higher cost. My local hardware store has seen a upsurge in business, especially higher end products - despite an HD and Lowes in the area. I'll go to HD for wood screws, glue and such - but there's not much margin in those products. I would never consider buying a door, window, appliance etc there. Nardelli was a talented math guy, but there's more to business than math. It will take a long time for HD to recover.
They can start by hiring solid experienced business folks for the upcoming board seats and not someone focused on social priorities.
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"Enlightened statesmen will not always be at the helm." -- James Madison

It might be saying something about this whole sector that the reason I got interested in it is because of its potential as an asset play. There's a lot of valuable real estate underneath those big-box retail outlets! And with the Nardelli effect in full play, the stock looked underpriced to me.

when Lowe's opened up just down the street. I've gone out of my way to go to Lowe's and spend money on tools and material just because the people seem genuinely excited about helping the weekend warrior build a project.

The people at HD just act like you're bothering them when you ask for assistance with a product or selecting something. Other than a counter top that Lowe's would have pricematched (I should have gone with Lowe's) and paint, I avoid HD for anything but the fastest pickup items.

The people act like it's a pain to deal with customers and even worse to help one load a truck with material. It's not a good way to run a retail shop.

The don't need some flashy board guys, they need some guys who know how to treat customers like kings and accept that they might have to spend a little money to educate their customers how to do a project in order to sell them the stuff to do it.

 
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